Configurable vs customizable software are terms in the tech industry that may at first glance seem very similar. There are important differences, however, that are necessary to understand when choosing the best software for your organization.
When you customize software, you are writing new code. This ultimately changes how the software operates. Configurable software is when you use the tools already in the application. You enter specific information that allows the software to work in ways that are best for your company. The following information provides greater detail into what configurable vs customizable software really means, and which is the best for you.
What is Customizable Software?
A business may need more changes than what is already in the software. They need customization of at least parts of the software to gain the particular functionality they need for their company. If you’re customizing your software it specifically means that you’re building or modifying the software according to your personal preferences and the particular needs of your unique business operations or processes.
If you need to customize your software, this will often start with an informational interview with our team. Our sales and technical team will work with you to understand exactly what you need in your individual business processes. Once those processes are specifically understood, you’ll know what you need that is outside of the current baseline solution. You’ll then “customize” the baseline system and we will fundamentally change it (including aspects of the code) to meet your needs.
Levels of customization will vary. Some customizations are pretty basic like writing a simple class file that will enable your software to meet a certain task. Customization, however, is sometimes invasive and challenging, especially if you’re changing the very core application.
Customization takes time and effort and can require a significant investment of resources. The following are a few examples of when you might need customizable software
- E-commerce Solutions
- Invoicing Automation
- Company or Customer-Facing Portals
- Content Management Systems (CMS)
- Customer Relationship Management (CRM)
What is Configurable Software?
If you’re using configurable software this means you’re using or adapting what’s already in the software. You’re not writing or adding anything new. Configuration means the vendor has already anticipated what you as the user will want to do with the software and how you’ll use it.
Configuration usually means less risk, time, and cost. You’re using the tools already in the application and making changes in ways that the application was already designed for. Configuration is simply making changes and working within the current application. Configuration takes place when you’re implementing the software. This will normally occur even if you choose somewhere down the road to customize the software.
Ideally, you’ll want to configure whatever you need with software out of the box that will manage every aspect of your system. There are several items that you’ll likely configure. The following are a few examples.
- Page Layouts
- Portal Forms
- Revenue Schedules
- Email Templates
- Security Roles
Which is Best for an Asset Management System?
There are a few questions to ask when deciding which will work best for you.
If you’re maintaining an asset management system, you’ll need to consider the following:
- Do you want customized software because certain capabilities are “nice to have” or are they necessities?
- Does the development or technical team have a clear process and experience working with organizations like yours?
- Will customizable software fit into your current budget?
The most efficient as far as cost, easy use, and time savings is almost always configurable asset management software.
Is eQuip Configurable or Customizable?
With eQuip you get the best of both worlds, it’s a configurable system that allows faster deployment, but within the configurable structure, some items can be customized to your unique need. Ultimately, the best choice is the one that will work for you and help you accomplish your goals.
